How the Media get National Service Wrong (Sometimes)

As news media pick up stories about graduating students missing out on high-power corporate jobs and falling back on national service, some details are skewed.

Here is my rebuttal to some stories I’ve seen in the media lately about national service as a solution to college student angst about employment and loan repayment. Like this one from the Wall Street Journal, and this one from MSN Money.

A term of national service is not the same as nonprofit employment. And there’s a lot more to public service than a year of stipended national service. It’s misleading to say that when the Class of 2009 is locked out of entry level positions at huge corporations, they may opt for “nonprofit work” by joining AmeriCorps for $10,000 a year.

What’s wrong with that kind of reporting?

1. Recent coverage is perpetuating the false idea that only people rejected from business careers look into national service and nonprofit work.

Service is not the job you can get when no one else will hire you. Competition is high for national service slots. Far more people apply to most service corps than there are openings. For example, Teach For America saw 25,000 applications last year, but only needed a fraction of that to fill all its corps member openings. Chicago’s Inner City Teaching Corps has gotten five times the number of applicants than it’s had openings.

Service organizations are looking for people committed to social justice, who actually have volunteer, leadership, and issue-focused experience. People for whom a term of service is a plausible commitment, and who have something to offer communities.

And in fact, you can actually graduate from college aspiring to a national service experience or nonprofit career — because you are committed to social change, community issues, living your faith, etc. That is, if people who are mentoring you can educate you about these kinds of opportunities.

Mid-career professionals who’ve dedicated their lives to earning their companies a profit are often surprised to find how tricky it is to break into the nonprofit sector. While business skills are valuable in running nonprofit organizations, and many nonprofit careerists earn MBAs, the nonprofit sector is not the repository of people who didn’t make it as capitalists.

Not that there’s anything wrong with being a capitalist.

2. A term of national service is not an alternate career path or a nonprofit job.

A term of service is usually a year or two — it’s not exactly an alternative career path. It’s short term. After your term you can decide what to do next — you’ll have more experience than you did as a college senior, but your options in life are still as wide open.

While most U.S.-based service programs are 501(c)(3) nonprofits themselves, corps members are supported by a range of host sites, not just nonprofits. Corps members teach in public schools and serve in local government agencies, as well as in nonprofit organizations.

Nonprofit careers do exist — and national service is a great launching point. To understand nonprofit careers better, check out the Idealist.org Guide to Nonprofit Careers.

3. Finally, one of the biggest misunderstandings people—including reporters—have is that nonprofit = no money. That nonprofit work is volunteer work and doesn’t count as a “real job” that can support a person or family.

At Idealist.org we have had to work hard, and will continue to work hard, to get people — college students, career counselors, parents, mid-career professionals — to let go of certain notions they have of nonprofit employment.

Saying that college grads will settle for a $10,000/year “job” in the nonprofit sector because of the loan repayment benefit implies that nonprofits pay poverty wages to staff. That’s a serious issue for the nonprofit sector wanting to beef up its workforce and leadership pipeline (PDF) in time for baby boomers to retire. And it’s irresponsible journalism.

From the Idealist.org document debunking the top-ten myths about the nonprofit sector:

The term “nonprofit” refers to the 501(c) tax code in the United States. Non-governmental organization, or NGO, and “charity” are the common terms used outside the United States. Revenues generated by nonprofit organizations go back into programs that serve the organizations’ mission. There are no stockholders receiving annual financial dividends, and employees do not receive a bonus at the end of a good year. According to Independent Sector, $670 billion are earned by nonprofit organizations annually, and one in twelve Americans work in the nonprofit sector.

To learn more about the nonprofit sector, read Chapter One of the Idealist.org Guide to Nonprofit Careers. To learn more about nonprofit salaries, check out these free, online resources: Occupational Outlook Handbook, Salary.com, and CareerBuilder.com (use the term “non-profit,” with a hyphen).

To learn more about service opportunities, check out the Corps and Coalitions list on the right-hand sidebar of this blog.

David Eisner’s recent speech about the need for national service explains its value from the perspective of governing healthy communities during an economic downturn.

Choosing a Service Corps: Questions to Ask

To bring the most to your community, and to get the most out of your service experience, ask good questions before you even sign on.

Enlisting in a service corps is a great commitment: long hours, little pay, intense investment in the people you serve, and often close quarters with other corps members or colleagues.

On top of that, you have easily over a thousand program options available to you if you are a U.S. person. (I don’t have an exact number for you but I am working on that.) Domestic and international, secular and faith-based, direct service and indirect service, famous and obscure, individual placement and team-based placement—so many options! (See Corps and Coalitions in the sidebar of this blog for a partial list.)

You owe it to yourself and the corps to investigate your short list of programs thoroughly. But you also have to know yourself, your preferences, your requirements, and your goals. Be smart about your search!

Listed below are questions that I adapted from the Catholic Network of Volunteer Service, a member association of Christian service programs, which offers these lists of questions for you to ask yourself and to ask program staff when you are researching programs.

Questions to ask yourself:

WHAT IS MY MOTIVATION FOR SERVING?

You should enter a service program keeping in mind personal and professional goals, so that when you encounter challenges at site, you remember why you joined in the first place. Some responses may fall into categories such as:

  • Commitment to changing my community for the better
  • Professional development/ skill building
  • Spiritual path
  • Personal growth
  • Experience before career and grad school

WHAT EXPECTATIONS DO I HAVE?

  • Of myself
  • Of the program
  • Of my work

Really spend some time figuring out your assumptions and expectations. Do you envision yourself helping  people in your community directly? — or are you expecting an office job? Do you anticipate using some skills you’ve already got, or learning everything from scratch? Are you hoping your service program staff will be very involved with your work—observing, offering feedback—or removed from your day-to-day activities?

WHAT DO I HAVE TO OFFER?
Listing assets will help you apply for a position, craft your resume, etc. Let your list influence — at least in part — where you choose to serve. Searching for a program that takes advantage of your current abilities will help you find a good match — one that’s beneficial to your community, your service site, and you. Consider what you’re bringing to the conversation:

  • Professionally
  • Personally – talents/gifts
  • Strengths/weaknesses

HOW DO I HANDLE CHANGE AND STRESS?
You’ll encounter stresses. Are you sure you are ready for them?:

  • Moving/ leaving support system
  • New supervisor, constituents, community, job, and environment
  • Low-income lifestyle
  • Cultural adjustments

WHAT FINANCIAL NEEDS WILL I HAVE?

Consider not only groceries, rent, and entertainment. Once you know what your living allowance would be in the corps, work out a budget. Can you make ends meet? Read more on financial management for the corps member.

  • Options for forbearing or deferring student loans
  • Managing other debt you’re bringing with you to the program
  • Child care expenses
  • Transportation

Questions to ask the service program director and/or site manager before joining

Generally speaking, it’s preferable to research the program’s web site and literature thoroughly before asking any questions of program staff. To learn more about preparing for an interview, check out Chapter Nine of the Idealist.org Guide to Nonprofit Careers.

WHAT IS YOUR PROGRAM’S FOCUS?

  • Issue areas (poverty, environment, education, etc.)
  • Function (do corps members serve as grant writers, construction workers, educators, program developers, communications, etc.)
  • What other service programs are doing what yours does?/What’s the difference between your program and [another program you are considering]?

WHAT IS YOUR SUPERVISING STYLE?
It’s important for you to find a supervisor who can balance attention to you, with freedom for creativity and autonomy. Once at site, you can get what you need from your supervisors by asking for it clearly.

  • Highly directive
  • Hands off
  • Adaptive of the corps member’s needs throughout the year

WHAT TYPE OF PLACEMENT DOES YOUR PROGRAM OFFER?

You must balance what you have heard about the program, with what the program truly offers.

  • Domestic/ international
  • Rural/ urban
  • Professional skills required
  • Length of commitment
  • Direct or indirect service
  • What will I spend my day doing

WHAT CAN I EXPECT FROM YOUR APPLICATION PROCESS?

  • Paperwork involved
  • Apply to the service program headquarters, or to the host site/agency
  • Personal interview/ phone interview; how many
  • Medical and dental examinations
  • Documentation (If your program is affiliated with an academic degree program, will I apply separately to each? Do I need to take any standardized tests? Do you need to see my undergraduate transcripts?)

WHAT ELIGIBILITY REQUIREMENTS DOES YOUR PROGRAM HAVE?

  • Citizenship
  • Education level
  • Undergraduate Grade Point Average
  • Volunteer experience?

WHAT BENEFITS CAN I EXPECT FROM YOUR PROGRAM?

Sometimes the true benefits cannot be listed on a page.

  • Opportunity to serve; work for social justice
  • Training and networking opportunities
  • Career transitions support
  • Community and peer support
  • Cultural education
  • Language training (when applicable)
  • Room and board
  • Stipend or living allowance
  • Health insurance (Does it exclude coverage of pre-existing conditions and certain prescriptions? Does it cover mental health services, if I need access to that?)
  • Child care allowance
  • Student loan deferment/forbearance (Are these allowances compatible with my student loans?)
  • Scholarship or fellowship opportunities

MAY I CALL SOME OF YOUR PROGRAM’S ALUMNI?

This is helpful in getting a different perspective from someone who has completed the program.

  • What kind of support did the service program staff offer (skills training, conflict resolution, access to benefits, career transitions, etc.)
  • What did you do every day?
  • Did you feel you could see a difference in your community through your service?
  • How did you live on the stipend?

Resources

Treat your search for a service corps as you would a job search—cast your net widely, and make sure you know what you are getting yourself into. For more on nonprofit careers, see the Idealist Guide to Nonprofit Careers. Chapter Five includes a table that compares a handful of the most famous corps: service programs for early-career professionals (PDF), service programs open to mid-career professionals (PDF).

David Eisner Says Farewell

headshot_ceo_01_thumbDavid Eisner steps down as the CEO of the Corporation for National and Community Service.

(The Corporation is an independent organization established by the federal government that provides funds and accountability for AmeriCorps programs throughout the country.)

You can read his biography on the CNCS web site. And the transcript of the speech he delivered yesterday at Georgetown, “From Dropouts to Downturns — Why Service is America’s Solution.”

This letter was posted yesterday as a “thank you and farewell.”

Dear National Service Colleagues,

It feels strange to be stepping down as CEO of the Corporation at this time in the national service movement – like jumping off a train just as it is picking up speed! As I leave, I want to share just how much the work you all do has meant to me, how grateful I am to have had the privilege to represent you, and how confident I am about the future for the agency and for national service and volunteering in America.

As a result of our work together, today national service has improved more lives, grown stronger and more secure, expanded its base of bipartisan support, and built a culture of impact and accountability in a way that offers a solid foundation for continued growth. At the core of this movement are the citizens of America; individuals who are ready and willing to stand up and say “I care” when provided with the opportunity and the tools to do so. You are the leaders of this “I care” movement. As I mentioned in a speech to a group of idealistic Georgetown University students this morning, for five years I have traveled across the country with a mixture of awe and admiration at seeing how your work is saving lives, ensuring futures, defeating despair and restoring hope for Americans who have no other place to turn. Thank you for what you do and for letting me share a role in this amazing work.

Before I close, I want to share a few things about the individuals I leave behind at the Corporation for National and Community Service. The staff at the Corporation, both in headquarters in Washington, DC and across the country, are a top notch group of professionals who care more passionately about your success and the mission of national service than I could have ever believed possible before joining the Corporation myself. I am also indebted to Steve Goldsmith who chairs what may be the strongest and most effectively bipartisan board in Washington, DC, for his leadership, wisdom and support. Finally, I am grateful that Nicky Goren, my current Chief of Staff, will take over as Acting CEO with my departure. In Nicky you have an effective and experienced leader and champion for volunteering and national service.

If you would like to remain in touch with me, please feel free to contact my terrific assistant, Vickie Perry, for my personal email address. I will remain a cheerleader and champion for your work, and look forward to our paths crossing again.

Thank you,

David Eisner

GOOD Sheet on National Service

Have you seen this new series of sheets GOOD magazine has beengoodsheet_010_natlservice_em2 producing this year? They are folded up sheets of newsprint dedicated to a single topic. One I saw before the election was dedicated to close races — the kind where every vote counts.

This week’s is on service:

President Kennedy famously declared during his inauguration speech that we should ask ourselves what we can do for our country. National service takes many forms—from Americans deployed overseas to senior citizens teaching a new generation how to read. Now that the election is over, let’s continue the spirit of civic engagement. Find out what you can do for your country.

GOOD Magazine is a smart magazine (they assume you are smart, too — what a relief) that donates your magazine subscription fee to a nonprofit. Browse other GOOD Sheets.

Veterans Day

To my grandfather, retired Col. Herman F. Allen, ex-POW, and to all Vets — thank you!

Herman Allen, 92 this year, has been a servant leader all his life. When I joined Peace Corps in 1998, he told images-1me how proud he was of me for serving my country. That meant so much to me, coming from a colonel, a former prisoner of war, and my granddad. The title of this blog comes from his comment, from the notion that enlisting in “the Service” can include a broader scope of service opportunities than just military.

But on Veterans Day, it’s all about military service, and the brave people who have put their lives on the line to keep us safe and free.

Read more about Veterans Day.